Hotel front office and reservations professional with extensive experience across reception, reservations, and sales roles in resort properties in Sharm El Sheikh, El Alamein, Hurghada, and El Sokhna. In addition to formal reception responsibilities, experienced in acting in a Front Office Supervisor capacity, supporting front office operations and maintaining service standards. Combines hands-on guest-facing experience with reservations and sales exposure, a Hotels Management degree, hospitality training, and working knowledge of Opera, GXP, MARSHA, and Microsoft Office